How to stay competitive in the elevator and escalator aftermarket business
Digital Transformation is needed to stay competitive in the elevator and escalator aftermarket business. It will lead to happier customers, better running devices, improved efficiency of service operations and higher sustainability levels in your company’s services.
Unfortunately, elevators and escalators are still maintained the traditional way: when a device breaks down, the client calls the maintenance team that repairs it. Sounds easy, but the main fault in this picture is that the more the elevator breaks, the more the client pays. And the more the elevator breaks, the longer the total downtime of the device. Why should the client pay more, when their device is not working at all?
We see more and more of the leasing trend coming from other industries, such as transportation and mobility, popping up in the industrial equipment industry. This means the consumer subscribes rather than owns the product. From now on, we are looking at the next generation of selling Equipment-as-a-Service (EaaS), which is selling an experience.
Do you want to learn more? Download our ebook “The future of elevator maintenance – A guide to sustainable and smooth service” to learn :
- What is EaaS (Equipment-as-a-Service) and what does it mean for your business
- What are the benefits of EaaS business model for you and for your clients
- The important role of digital transformation and preventive maintenance in staying competitive in the elevator and escalator aftermarket business
- How to start the journey towards EaaS with the help of 3DEXPERIENCE Platform