Cost savings versus customer service. Which is more important?
Like any other retailer, this European company needed to balance these two conflicting goals within a large and complex supply chain. The company found the solution in DELMIA's optimized logistics planning, which enabled it to:
- Reduce inbound and outbound logistics costs by 20% and 7% respectively
- Achieve 5% improvement in service level performance
- Plan for shorter trips and minimized empty miles