The impact of the pandemic has uncovered the vulnerability of global supply chains and the need for improved resilience and agility. For the retail industry in particular, challenges like sudden disruptions are compounded by the growing importance of customer experience and the ever-present need to keep costs under control. Adding to this are rapidly evolving technologies that further complicate the management of retail supply chains.
In this exclusive report—produced in partnership with Reuters Events—394 supply chain executives, including retailers, manufacturers, logistics and technology enablers, across the globe provided insights into the state of their logistics planning for 2021.
Some of the key findings include:
A lack of forecasting capabilities was stated as the biggest challenge to successful and efficient logistics planning
The majority of respondents reported a significant and very costly gap between planning and execution
Flexibility to handle changing requirements was the least attractive aspect of the services they provide
Download this report now to view the full list of results and to learn the strategies and solutions to overcome these challenges in 2021 and beyond.