Ebook: Efficient Deliveries, Full Shelves, Happy Customers

How Optimization Helps a Retail Chain Boost Business Performance
Ebook: Efficient Deliveries, Full Shelves, Happy Customers > asset cover > Dassault Systèmes®️

Cost savings versus customer satisfaction. Which is more important?

Like any other retailer, this European company needed to balance these two conflicting goals within a large and complex supply chain. The company found the solution in a powerful logistics optimization solution, which enabled it to:

  • Reduce inbound and outbound logistics costs by 20% and 7% respectively
  • Achieve a 5% improvement in service level performance
  • Plan for shorter trips and minimize empty miles

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