Connected Services for Industrial Equipment

The emerging approach to Industrial Equipment After-Sales Services

EaaS and connected services models improve traditional after-sales service

In an increasingly competitive global marketplace, Industrial Equipment companies face significant pressure to maximize production to meet demand. This pressure makes it essential to maintain a high level of overall equipment effectiveness (OEE). As a result, strategies and initiatives that maximize equipment availability, equipment performance, and product quality are critical to today’s manufacturers.

Industrial equipment manufacturers have an opportunity to deliver the OEE levels that customers require in today’s landscape—in the form of Equipment-as-a-service (EaaS) and connected services business models. These models rely on technology-driven approaches that provide industrial equipment companies the real-time insights required to improve their service mechanisms and ensure greater productivity for their customers. As a result, customers gain an important competitive advantage in the race to market, and industrial equipment makers benefit from the transformation of their after-sales service approach.

This trend report serves as a guide on navigating these challenges and succeeding in the rapidly advancing Equipment-as-a-Service business model.

In this report:

  • Discover a new approach to maximize after-sales revenues
  • Learn how a Connected Service model allow equipment manufacturers to deliver better outcomes for their customers
  • Get insight on how  Virtual Twin Experience plays an important role in enabling OEMs and their customers to adopt an EaaS or connected services model

Get the report