Leading logistics service providers know that customer satisfaction is a driving factor in an industry with very low stickiness. However, meeting expectations such as specific slot delivery can lead to exponential costs. How can companies walk the fine line between high levels of customer service and being cost efficient?
Download this eBook to discover:
- Current drivers of the parcel and express delivery industry
- How to achieve better capacity and dynamic route planning
- How you can improve resource utilization by 10%