How can DIY retailers deliver a 5-star customer experience?

Learn the secrets of the most successful home improvement retailers in this exclusive guide from HomeByMe Enterprise.

Every customer interaction counts. Especially now that 95% of consumers read online reviews as part of their buying journey*.
 
Your customers are looking for that 5-star experience to keep them coming back for every new DIY home project. But it only takes one bad interaction to leave them dissatisfied.
 
So what factors contribute to a 5-star rating? And what steps can retailers take to get to the top?
 
For this report, we did some digging into real online reviews of home improvement businesses.

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What you'll get

Difference Between DIY Shopping Experiences > Circle Brick > Dassault Systèmes®

Discover the differences between 1-star and 5-star DIY shopping experiences and see where you sit on the scale

Unlock best practices for delivering an omnichannel experience > Circle Brick > Dassault Systèmes®

Unlock best practices for delivering an omnichannel experience, adopted by some of the world's leading DIY retailers

Learn about the newest 3D room pl anners, product configurators, and retail solutions > Circle Brick > Dassault Systèmes®

Learn about the newest 3D room planners, product configurators, and retail solutions transforming their selling strategies

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Ready to execute the 5-star customer experience?

Discover the power of 3D consumer experiences by HomeByMe Enterprise.

Home improvement retailer's guide to omnichannel excellence Download Now  > Brick > Dassault Systèmes®

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